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Collaboration Support Manager

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  • Full Time
  • Dubai

Website DiceTek

Collaboration Support Manager Jobs in Dubai


Collaboration Support Manager
Location: Dubai

The Collaboration Platform has responsibility for the implementation, infrastructure management and support of Email & Instant Messaging, Collaboration tools (Zoom, Jabber etc.), Corporate & BYOD mobility, Audio Visual / Video Conferencing technologies. Aside this platform provides support for Product Management (New product selection, onboarding, implementation and delivery) & Customer Experience (Business Feedback, Comms and marketing, Service improvement etc.)

Job Dimensions:
–              Management and Support for end user email mailbox users across MENAT
–              Management and Support for all mobile users including vendor management
–              Management and support of Collaboration tools (SharePoint, OneDrive, Jabber, Zoom)
–              Supporting Product Management teams including, Defining technology strategy in conjunction with business colleagues, Market Analysis, Product Selection and On boarding
–              Supportinng Customer Experience teams including Business Feedback, Product Benefits, Communication and Marketing, Service Improvement Plans




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