Website EmiraTalent
Senior and Junior Consultant Jobs in Dubai
Senior and Junior Consultant
Dubai
Hiring Consultant (ERP) Dubai, on behalf of a global leader in Real Estate Software Solutions.
Hiring knowledgeable individuals, who can contribute effectively to the successful implementation of large scale Real Estate/Accounting Software projects. Ideally, we need someone with 5+ years of experience in a similar role with a Software Vendor or Systems integrator, with 3+ years of experience in Accounting/Real Estate Software.
RESPONSIBILITIES
- Performs complex system and business process reviews and other service reviews (on-site as needed) to identify inefficient processes and makes sound recommendations for client productivity gains
- Trains clients and manages continued software integrations, maintenance, and updates in collaboration with clients
- Researches, analyzes, and resolves software functionality and reporting problems for clients
- Uses positive influence with clients to effectively navigate sensitive client objections, communicate complex and/or sensitive messages, preemptively address potential client concerns, build sustaining alliances with clients, and influence positive outcomes through active counsel
- Enlists support from management and peers to address complex client requests and resolve complex issues
- Analyzes and interprets client operational needs and determines initial system configuration accordingly
- Performs or assists with data mapping and conversion, user training, and other services to ensure successful software deployment
- Determines and documents solutions and best practices to contribute to a solutions repository
- Advises and institutes best practices relevant to clients in the application of the company products
- Recognizes and refers opportunities to sell products/services to existing clients
- Provides recommendations and informed direction to clients regarding ancillary products and services that align with client business and operational needs and goals
- Collaborates internally with analysts, designers, programmers, sales teams, and marketing teams with a focus on meeting client needs and maintaining high-level customer service standards
- Performs special projects related to department training and client support as well as other duties as assigned under supervision of Manager
EDUCATION/QUALIFICATIONS/EXPERIENCE
- Bachelor’s Degree in Business, Finance, Math, or Computer/Engineering Sciences or other equivalent relevant experience in the property management industry
- 8+ years experience for Senior Consultant
- 5+ years of experience for Junior Consultant in software or business process consulting or equivalent consulting experience interacting with customers
- 3 years of experience managing projects on accounting, business process, property management, or real estate software
- Experience in ERP systems
Email : michelle@emiratalent.com
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To apply for this job email your details to michelle@emiratalent.com