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Application Support Jobs in Umm Al Quwain



Hiring for Application support, Location: Umm Al Quwain

Minimum 5 years’ experience in trade finance / Treasury / credit / payments / branch operations, Overall minimum 5 years of IT application support experience in a banking / financial institution / application vendor supporting banking solutions. Experience in turnkey projects within banking industry.

Experience in the administration of banking business applications/testing/support. Excellent banking business process knowledge. Should be able to understand the business language and processes while communicating with business / management staff. The candidate must be able to translate these business issues / processes to technical requirements. Experience and understanding of compliance requirements of bank’s IT department. Excellent understanding of enterprise application architecture and service delivery models. Experience in supporting Core Banking, Swift, AML and other banking applications. Exposure to core banking / central bank payment applications would be considered as advantage. Experience with DR activities of business applications. The candidate must be aware of application security aspects and its impact. Should be experienced in user, role and process administration of applications. Experience in handling the support cases in a high pressure SLA bound environment. ITIL process experience in an organization with more than 500 staff is preferred. Experience with any helpdesk systems is required. Good troubleshooting skills and logical approach towards problem solving. Should have understanding of technical architecture and be able to discuss with infrastructure and development teams in these matters. Should have experience in various testing/UAT methods mainly from application / process point of view in a projected environment.

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