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Business Travel Consultant

  • by
  • Full Time
  • Dubai
  • 1000 - 10000 USD / Year
  • Salary: 1000 - 10000

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Business Travel Consultant Jobs In Dubai

 

About the job

Do you want to be part of a great team and offer first class service to our Business Travel customers? This position is based onsite in Dubai, United Arab Emirates.

Business Travel Consultant,

Fulltime, based onsite in Dubai

In this role you are responsible for accurately and efficiently handling incoming requests via multiple channels (i.e. phone, email, etc.). The Business Travel Consultant is the primary point of contact for the customer and provides active travel consultation towards the business customers, including providing travel details and up-selling of related product. This position performs at an expert/senior level and demonstrates an extensive understanding and applicability of all areas in the travel industry. Works independently on requests. Takes the initiative to provide assistance to team members and management as requested.

Your focus

Expertly use the appropriate Travel tools and systems to complete requests

Search and confirm travel reservations for the customer

Strong understanding of a client travel policy and can appropriately guide and consistently provide consultation to the customer

Provide travel offers and general travel advice to travelers

Responds to requests accurately and completely

Excellent knowledge and application of travel supplier rules

Maintains, actively communicates and seeks expansion of current knowledge of the state of the various travel industries supported

Provides the customer with the required industry information, such as low fares, exchange costs and penalties

Appropriately responds and resolves customers inquiries

Anticipates and provides assistance on potential challenges that may arise for the customer

Performs follow-up as needed and within the time frame promised to the customer

Your profile

Minimum of 3-5 plus years’ experience in the corporate travel management industry

Solid working knowledge of the travel industry, policies, procedures and processes

Advanced skills on travel industry systems Apollo

Strong verbal and written communication skills in designated languages

Proven ability to handle multiple priorities simultaneously

Ability to work flexible hours

Ability to work independently, exercising discretion and judgment

Demonstrated excellent professional customer service and problem resolution skills

Strong problem solving and/or critical thinking skills

 

 

 

To apply for this job please visit www.linkedin.com.