Call Center Agents Jobs in Dubai

Hiring Call Center Agents (Arabic Speaker Only)

-Computer graduate with (Arabic and English speaking, Basic Computer, System Troubleshooting and IT skills)

-Take customer calls and provide accurate, satisfactory answers to their queries and concerns

-De-escalate situations involving dissatisfied customers, offering patient assistance and support

Call clients and customers to inform them about the company’s new products, services and policies

-Guide callers through troubleshooting, navigating the company site or using the products or services

-Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items

-Collaborate with other call center professionals to improve customer service

-Help to train new employees and inform them about the company’s customer management policies

-Prior experience working in Call Center with various industry standard call center tools and processes

-Experience and willingness to Work in rotation Shift (24×7)

Candidate should have Bachelors Degree with the minimum experience of 2 years.

Email : emayor@omb.ae

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To apply for this job email your details to emayor@omb.ae

Call Center Agents