Website EFS Facilities Services Group
Job Details
Job Position – Call Centre Agent
Company Name – EFS Facilities Services Group
Location – UAE
SALARY- AED 5000/-
Requirements
– Be a first point of contact to handle and resolve customer enquiries with accurate information.
– Put customer needs first, be energetic and provide first call resolution (FCR) to all the customers.
– Evaluate problems of the customers and provide logical lasting solutions.
– Identify and escalate issues appropriately and ensure a timely response
Qualification & Skills:
– A minimum of 1 year of experience in BPO, Call Centre role
– Fluency in both English and Arabic is mandatory, with strong verbal and written communication skills.
– Immediately available in UAE
Email: efsstaffing.recruit@efsme.com
To apply for this job email your details to efsstaffing.recruit@efsme.com