Website Spark
Customer Service Coordinator Jobs in Abu Dhabi
Hiring for Customer Service Coordinator (O&G) locally inside UAE.
Work Location: Abu Dhabi
Industry: Oil & Gas
JOB PURPOSE:
• Assists in the development of Company’s Customer Services & Call Center policy and procedures in line with industry best practices and Company’s scope of works for all Customer Services/ Call Center activities.
• Participates in establishing Company processes for recording of customer payment options, complaints resolution, metering, billing, credit & collection and all billing systems related topics.
• Interacts with other Company divisions to establish customer service procedures and project data links.
Minimum Qualification:
Bachelor’s Degree or equivalent.
• 10 years of experience in customer support services; preferably a utility business.
• IT literate, with experience in MS Office applications.
• Fluent in English language with good oral and written communication skills. Fluency in Arabic language will be a positive advantage.
• Strong interpersonal skills, with the ability to communicate at a senior level.
All qualified and interested candidate
Email : hr@spark.ae
Note: We regret that ONLY shortlisted candidates will be notified.
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To apply for this job email your details to hr@spark.ae