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Customer Success Specialist

  • by
  • Full Time
  • UAE
  • 1500 - 20000 USD / Year
  • Salary: 1500 - 20000

Website Healthy Tasty

Job Details

Job Position – Customer Success Specialist

Company Name – Healthy Tasty

Responsibilities

– Serve as day-to-day contact for assigned accounts, building trust and rapport while identifying areas of opportunity, highlighting best practices, and documenting both
– Review the customer journey, determine how it’s supported, and use a consultative approach to help clients overcome issues and achieve their goals
– Facilitate interaction and workflow among project team members, including third-party service providers, to ensure timely deliverables
– Collaborate, problem-solve, and/or strategize with team members on upcoming client meetings
– Prepare documentation or visuals of campaign performance for client; analyze trends in CSAT and NPS scores to identify areas for improvement
Work with sales and marketing teams to boost customer referrals and develop case studies

Qualifications
– 1 year of experience in communications, marketing, sales, account management, or customer success
– Strong skills in verbal and written communications, strategic planning, and project management
– Analytical and process-oriented mindset
– Ability to work effectively across multiple departments in a deadline-driven environment
– Active team player, self-starter, and multitask who can quickly adjust priorities
– UAE driving License and own vehicle are must .
– Fluent Arabic speaking is must.

Email : hr@healthyandtatsy.ae

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To apply for this job email your details to hr@healthyandtatsy.ae