Website IT People Gulf
Job Details
Job Position – Finacle Application Support Specialist
Company Name – IT People Gulf
Location: Dubai, UAE
Duration: Long term
Notice: 30 days
The person will be responsible for providing the IT Operational support of Core Banking Finacle. He will be working on Finacle 11x versions.
-Should have at least 3 years’ experience in Finacle 10x or above
-Should have good Knowledge in Oracle – SQL & PL/SQL
-Hands on experience in Unix/Linux Command Experience in Application Production support.
– Hands on experience in proactive monitoring, troubleshooting application related problems on production, Incident Analysis & resolution, and RCA related to Application.
– Hands on experience in ensuring the resolution for Production issues is accurate and within SLA.
– Experience in workflow maintenance and Configuration.
– Should be well versed with the ITIL concept for Incident, Problem and change management processes.
– Exposure banking domain.
Responsibilities And Duties:
– Application support specialist is responsible for stability of applications assigned to them by Managers and ongoing support for these applications.
– This includes service delivery, SLA maintenance for Incidents and SRs. They will be reporting to Manager, Application Operation.
– This role is also responsible for maintaining production systems to the SLA targets for system availability, incident response and resolution time, and problem follow up.
Email : shaloo.r@itpeoplegulf.com
Note: Relevant profiles will be contacted immediately.
To apply for this job email your details to shaloo.r@itpeoplegulf.com