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Front Office Associate

  • Full Time
  • Dubai
  • 1000 - 10000 USD / Year
  • Salary: 1000 - 10000

Website Landmark Group

Front Office Associate Jobs in Dubai

 

About the job

  • Upsells the hotel to guests whenever the opportunity arises.
  • Keeps informed of Citymax hotel policies and procedures as they relate to the FO operations and guest service.
  • Blocks and pre-registers rooms according to reservation requests.
  • Blocks rooms for arriving guests according to set procedures.
  • Makes and follows through room-rate-name changes.
  • Immediately processes all checked-in registration cards and sets up an accurate folio in the system.
  • Types all pre-registered and NSR key envelopes prior to guest arrival.
  • Double checks accuracy of pre-registration, room allocation and keys in the key jacket.
  • Attends to every guest requests the best way possible.
  • Keeps informed of the hotel’s emergency procedures.
  • Maintains a clean neat work area at all times.
  • Checks supplies weekly in the work area and requisitions accordingly.
  • Keeps updated on the system operation and procedures.
  • Performs other duties as may be assigned from time to time.
  • Upsells the hotel to guests whenever the opportunity arises.
  • Keeps informed of Citymax hotel policies and procedures as they relate to the FO operations and guest service.
  • Blocks and pre-registers rooms according to reservation requests.
  • Blocks rooms for arriving guests according to set procedures.
  • Makes and follows through room-rate-name changes.
  • Immediately processes all checked-in registration cards and sets up an accurate folio in the system.
  • Types all pre-registered and NSR key envelopes prior to guest arrival.
  • Double checks accuracy of pre-registration, room allocation and keys in the key jacket.
  • Attends to every guest requests the best way possible.
  • Keeps informed of the hotel’s emergency procedures.
  • Maintains a clean neat work area at all times.
  • Checks supplies weekly in the work area and requisitions accordingly.
  • Keeps updated on the system operation and procedures.
  • Performs other duties as may be assigned from time to time.

 

 

 

 

 

To apply for this job please visit landmarkgroup.taleo.net.