
Website Landmark Group
Front Office Associate Jobs in Dubai
About the job
- Upsells the hotel to guests whenever the opportunity arises.
- Keeps informed of Citymax hotel policies and procedures as they relate to the FO operations and guest service.
- Blocks and pre-registers rooms according to reservation requests.
- Blocks rooms for arriving guests according to set procedures.
- Makes and follows through room-rate-name changes.
- Immediately processes all checked-in registration cards and sets up an accurate folio in the system.
- Types all pre-registered and NSR key envelopes prior to guest arrival.
- Double checks accuracy of pre-registration, room allocation and keys in the key jacket.
- Attends to every guest requests the best way possible.
- Keeps informed of the hotel’s emergency procedures.
- Maintains a clean neat work area at all times.
- Checks supplies weekly in the work area and requisitions accordingly.
- Keeps updated on the system operation and procedures.
- Performs other duties as may be assigned from time to time.
- Upsells the hotel to guests whenever the opportunity arises.
- Keeps informed of Citymax hotel policies and procedures as they relate to the FO operations and guest service.
- Blocks and pre-registers rooms according to reservation requests.
- Blocks rooms for arriving guests according to set procedures.
- Makes and follows through room-rate-name changes.
- Immediately processes all checked-in registration cards and sets up an accurate folio in the system.
- Types all pre-registered and NSR key envelopes prior to guest arrival.
- Double checks accuracy of pre-registration, room allocation and keys in the key jacket.
- Attends to every guest requests the best way possible.
- Keeps informed of the hotel’s emergency procedures.
- Maintains a clean neat work area at all times.
- Checks supplies weekly in the work area and requisitions accordingly.
- Keeps updated on the system operation and procedures.
- Performs other duties as may be assigned from time to time.
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To apply for this job please visit landmarkgroup.taleo.net.