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Guest Service Agent

  • by
  • Full Time
  • Abu Dhabi
  • 1500 - 20000 USD / Year
  • Salary: 1500 - 20000

Website Millennium Plaza Downtown

Job Details

Job Position – Guest Service Agent

Company Name – Millennium Plaza Downtown

The preferred candidate must be in UAE.

-Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests.
-To be familiar and able to operate all office equipment such as computers, fax machines, photocopies, key-card system, telephones etc.
-To provide a willing, warm and timely response to all guest’s requests.
-To provide a professional image through appearance, behavior and punctuality following the company policy of hygiene and grooming.
-To maintain a discreet and confidential attitude to all guest’s information.
-To apply guest contact skills, such as telephone manners, maintaining eye contact, using guests name etc.
-To maintain discrete and confidential attitude, with regards to rates, sales strategies and source of bookings.
-Committed to delivering true hospitality.

-Bachelor’s degree in Hotel and Restaurant Management or Tourism.
-Hotel experience, minimum of 1 year.
-He must have a positive attitude and good communication skills.
-Knowledge of Opera system and previous hotel experience would be an advantage.
-Excellent interpersonal and communication skills.
-Able to work under pressure and on shift schedule.

Should your CV be shortlisted as per internal requirements and business needs, you will be contacted for an interview.

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