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International Marine Service Engineer

  • by
  • Full Time
  • Dubai

Alfa Laval

International Marine Service Engineer Jobs in Dubai

 

About the job

Alfa Laval’s Filed Service is looking for a Field Service Engineer to be located in Dubai to service Pure Ballast systems in Middle East and Africa region. ,d irectly responsible for the Field Service Job Execution in Marine Ballast water treatment systems,

This is an interesting and challenging opportunity to be part of a dynamic, motivated & competent team and presents growth opportunities in one of the most interesting markets.

Role and Responsibility

  • Undertaking servicing of equipment’s as per customer satisfaction and on time.
  • Meeting Field service KPI’s aligned customers’ requirements
  • Explore business development in every possible opportunity.
  • Support Warrantee claim handling
  • Explore opportunities for new performance agreements/ service contracts
  • Acquire up-to-date technical knowledge about products and applications
  • Capture and update installed based

Safety

  • Ensure use of adequate Personal Protective Equipment ( PPE) during every service visit
  • Adhere to safety instructions/ policy diligently
  • Report Safety issues and ensure safe working

Customer Insight Customer Satisfaction

  • Resolve customer complaints at the shortest possible time.
  • Proactive recommendation to customers for timely purchase of spares.
  • Follow up on actions and promises made to customers
  • Communicate Product related change notifications
  • Train customers on installed products
  • Receive/gather customers’ insight and feedback and communicate/act on same
  • Communicate the sales leads to sales organization

Candidate profile

  • We are looking for candidates with strong problem-solving skills who work structured and quality-conscious to provide our customers with high-level of service. It is important that you are flexible, independent, robust and thrive in a very active environment with much travel activity – acting as part of a dynamic team with colleagues around the region.

Background

  • Technical competency, Customer Focus, Planning and securing Quality to serve customers. Strong Communication and excellent team player.
  • Engineering graduate with minimum 2-3 years working experience in similar position.
  • Readiness to travel 3 weeks in a month

 

 

 

To apply for this job please visit alfalaval.wd3.myworkdayjobs.com.