Website Dicetek
Job Details
Job Position – IT Support
Company Name – Dicetek
Location – Dubai/Al Ain/ Fujairah/Sharjah
Key Responsibilities:
-Address user tickets regarding hardware, software and networking
-Walk customers through installing applications and computer peripherals
-Ask targeted questions to diagnose problems
-Guide users with simple, step-by-step instructions
-Conduct remote troubleshooting
-Test alternative pathways until you resolve an issue
-Record technical issues and solutions in log
-Direct unresolved issues to the next level of support personnel
Email – shibina@dicetekuae.com
To apply for this job email your details to shibina@dicetekuae.com