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Job Details
Job Position – IT Support Engineer
Location: Dubai, UAE
Salary: 3500 AED
Experience Required: 5-6 Years
Nationality: Indian
Availability: Immediate Joiner
With a strong technical background, particularly in Networking, or any IT Infrastructure/Cyber Security, to join our team in Dubai. The ideal candidate will have hands-on experience in troubleshooting, managing Service Level Agreements (SLAs), project handling, and coordinating between technical teams. If you have a strong command of MS Teams and MS Excel and can handle a fast-paced environment, we would love to hear from you!
Key Responsibilities:
-Provide technical support and troubleshooting.
-Troubleshoot hardware, software, and networking issues, ensuring minimal downtime and quick resolution.
-Ensure Service Level Agreements (SLA) are met.
-Provide user support for IT systems, applications, and hardware.
-Collaborate with other departments to improve IT infrastructure and system performance.
-Assist with the implementation and configuration of IT security protocols and systems.
Required Skills & Qualifications:
-5-6 years of experience in IT support.
-Strong technical knowledge in Networking/IT Infrastructure.
-Hands-on experience in initial troubleshooting, issue diagnosis, and problem resolution.
-Familiarity with SLAs and experience in adhering to and monitoring them.
-Expertise in MS Teams for collaboration and communication.
-Ability to handle multiple priorities and work under pressure.
Additional Requirements:
-Indian nationality.
-Can join immediately.
If you are a dedicated IT professional with strong troubleshooting skills and relevant experience we invite you to apply for this exciting opportunity!
Email : hrsource49@gmail.com or whatsapp +91 8005567871
To apply for this job email your details to hrsource49@gmail.com