Website Alpha Data Recruitment
Job Details
Job Position – IT Systems Administrator
Company Name – Alpha Data Recruitment
Key Responsibilities:
-Hardware and Software Maintenance:
-Maintain and troubleshoot hardware, software, and applications.
-Collaborate with vendors and central IT teams for equipment procurement and issue resolution.
End User Support:
-Provide support to end users, addressing hardware and software issues.
-Set up desktop computers, printers, scanners, and handheld devices.
-Create and update IT tickets for issue tracking.
-Escalate issues exceeding SLA to the IT Manager.
System Administration:
-Serve as a technical expert in system administration for various operating systems.
-Configure operating systems and system applications.
-Customer Follow-Up:
-Ensure timely resolution of IT issues.
-Prepare reports for the IT Manager.
IT Systems Functionality:
-Troubleshoot IT problems and ensure proper IT operation.
-Coordinate with various IT teams to meet SLAs.
Technical Support:
-Provide technical support across the organization, including remote offices.
-Address support needs in person, remotely, or over the phone.
Onboarding/Offboarding Support:
-Facilitate smooth onboarding and offboarding processes in coordination with HR and central IT departments.
Equipment Deployment and Inventory:
-Configure and deploy IT equipment and devices.
-Maintain an inventory across locations.
-System Performance and Maintenance:
Qualifications:
-Significant knowledge of technologies and management information systems.
-Experience in IT service management solutions.
-Proficiency in MS Office applications, particularly Office 365.
-Strong troubleshooting skills for PC and hardware issues.
-Experience and certifications in Windows system administration (Active Directory, Exchange, ADFS, SCCM, IIS, MSSQL).
Location : Dubai
Email : neema@alphadxb.ae
To apply for this job email your details to neema@alphadxb.ae