Website Innov8
Job Details
Job Position – Junior IT Technician Support
Company Name – Innov8
Key Responsibilities:
-Hardware and Device Support:
Diagnose and resolve hardware issues with PCs, laptops, printers, routers, and other peripherals.
Install, configure, and maintain hardware components, including upgrades and replacements as necessary.
provide technical support for several locations (UAE offices – Sites – Iraq office remotely)
-Network Support:
Troubleshoot network connectivity issues, both wired and wireless.
Configure and maintain routers, switches, AP, mesh networks, and firewalls to ensure network stability and security.
Provide support for VOIP telephone systems, including setup, troubleshooting, and user training.
-Documentation and Training:
Maintain detailed records of hardware and software configurations, troubleshooting steps, and solutions.
Manage IT warehouse.
IT must have knowledge of Microsoft 365 and Azure cloud services.
Qualifications:
Bachelor’s degree in Information Technology or a related field (preferred).
Certifications in IT support, networking, and Microsoft technologies (e.g., CompTIA A+, Network+, Microsoft Certified: Modern Desktop Administrator).
Proven experience in IT support, including hardware, network, and Microsoft 365.
Strong troubleshooting skills and attention to detail.
Excellent communication and interpersonal skills.
Ability to work independently and in a team.
Commitment to staying updated on the latest industry trends and technologies.
Email : wael@innova8.ae
To apply for this job email your details to wael@innova8.ae