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Order Fulfilment Coordinator

  • Full Time
  • Dubai
  • 1000 - 10000 USD / Year
  • Salary: 1000 - 10000

Adb Safegate

Order Fulfilment Coordinator Jobs in Dubai

 

About the job

Note: This position requires that you are already a resident of the UAE. Please only apply if this is applicable to you.

Mission:

To contribute to the objectives of the company by anticipating customer needs and giving priority to the customer satisfaction.

To be accountable for the order process and follow-up of the orders related to Project and product business under the supervision of the Team Leader for Middle East.

  • Ensure the sales processes following-up the technically & commercially clarified orders for project and product business from the order intake till the expedition ensuring the respect of delivery times.
  • Following the sales orders through contacts with the other departments and give feedback to the customer
  • Communicate effectively with customers products availability, requirements, forecasts and deliveries
  • Report regularly to the manager the status of pending orders (backlog) in order to identify the financial and operational issues
  • First contact at ADB Safegate for the customer/agent when information is needed for further communication
  • Contribute to the “overall customer satisfaction level”
  • Pro-actively contact customers and agents for all orders related issues.
  • Work cooperatively within the ADB Safegate organization and outside of the territory to promote goals
  • Assure a back-up function during the absence of the other “order fulfillment coordinator”. Order fulfilment coordinator must assure the tasks for another geographical area. This concept will help to maintain the workload balance and improve the continuity and consistency of process in any other territory
  • Contribution to the working capital (account receivable) by following the overdue payments and taking the appropriate actions
  • Filing activity based on the structure established in the department (including correspondence related to the orders and sending of the related information to the customer).

 

Skills & requirements:

 

  • Min. Bachelor Degree in a relevant field, such as Business Administration, Economics, or a technical discipline. Alternatively, you have obtained equivalent working knowledge through relevant experience.
  • Min. a first substantial experience, preferably in project coordination, supply chain, logistics, or strategic purchasing from a technical industry.
  • Fluent French and English language proficiency is essential.
  • Any additional language, most importantly Arabic, is a great asset.
  • Good knowledge of MS Office suite.
  • User knowledge of SAP.
  • A broad international view and knowledge of as many countries as possible are important assets.
  • An interest in technological solutions, planning and deployment.
  • A familiarity with order inputting, planning and invoicing.

 

Personal Competences:

 

  • You are a strategic thinker, who can plan ahead and ensure decisions are made in the interest of the company.
  • Planning and organizing is your way of ensuring timely and high-quality delivery of tasks.
  • We can count on you to represent our company in a professional manner. You are responsible, take initative and solve problems independently through your understanding of our processes.
  • You like working in a team of enthusiastic, passionate people from around the world, and have the cultural sensitivity to read the room and adapt to others. Your global perspective ensures that you keep an open mind.
  • In our fast-moving business, you have no problems keeping up, sometimes operating under time pressure.
  • You don’t settle for second best, but drive for result and quality until you reach your goal.
  • The customer is your first priority; a satisfied client is your holy grail. Through dedication, social skills and “going the extra mile”, you make sure customer satisfaction is as high as possible.

 

 

 

 

 

To apply for this job please visit www.linkedin.com.