Website Flint International
Job Details
Job Position – OSS Administrator
Company Name – Flint International
Location : Dubai
Administer, configure, and maintain ManageEngine modules including:
-OpManager Plus – Network monitoring and performance management
-Endpoint Central – Endpoint management and patching
-Secured Gateway Server – Secure remote access management
-EventLog Analyzer Central & Managed – Log management, auditing, and compliance
-Site24x7 On-Premise Poller – On-premises monitoring integration
-Manage and optimize AppDynamics APM tool for application performance monitoring, including dashboards, alerts, and reporting.
-Monitor system health, performance metrics, and alerts to proactively identify and resolve issues.
-Collaborate with IT, network, and application teams to configure monitoring, reporting, and automation workflows.
-Maintain user roles, access permissions, and security within the tools.
-Perform regular upgrades, patching, and backup/recovery procedures for ManageEngine and
AppDynamics environments.
-Generate reports, dashboards, and analytics for senior management and operations teams.
-Troubleshoot integration issues with other IT systems and tools.
-Provide training and documentation for end-users and IT staff on tool functionalities.
-Implement best practices and governance policies for tool usage.
Skills & Qualifications:
-Bachelor’s degree in Computer Science, Information Technology, or related field.
-Proven experience administering ManageEngine modules and AppDynamics.
-Strong understanding of network, server, and application monitoring concepts.
-Experience in alerting, threshold configuration, and root cause analysis.
-Knowledge of ITIL processes and incident/change management frameworks.
-Scripting experience (PowerShell, Python, or Bash) for automation is a plus.
-Strong analytical, problem-solving, and communication skills.
Preferred Certifications:
-ManageEngine Certified Professional (MCP)
-AppDynamics Certified Associate / Professional
-ITIL Foundation v4
Desired Attributes:
-Detail-oriented and process-driven.
-Proactive in identifying and resolving monitoring gaps.
-Ability to work in a fast-paced, 24/7 operations environment.
-Team player with strong collaboration skills.
Email : sakeena.bano@flintmail.com
To apply for this job email your details to sakeena.bano@flintmail.com