Website Raffles The Palm Dubai
Job Details
Job Position – Pool Attendant
Company Name – Raffles The Palm Dubai
-To perform opening and closing procedures according to the shift
-To inspect pool and beach areas at start, during and at the end of the shift to ensure that the setup of the department is in accordance with established standard
-To ensure that standards are maintained at a superior level on a daily basis
-To execute the standards of Recreation in the set-up of amenities (changing rooms) as well as beach and pool chairs
-To re-arrange furniture layout whenever necessary
-To distribute the towels and amenities needed
-To monitor, maintains cleanliness, sanitation and organization of the pool and beach areas
-To work in close coordination with other team members to ensure smooth operations
-To provide a courteous, professional, efficient and flexible service at all times
-To establish a rapport with guests, providing guest recognition and good customer relationships
-To respond to guest enquiries on pool activities as well as on kid’s club and other information regarding the facility and services of the Hotel
-To Control in-house guests and eventual outside visitors
-To escort arriving guest to requested area (pool, beach)
-To anticipate guest’s needs, respond promptly and acknowledge all guests, however busy and whatever time of day
-Maintain positive guest relations at all times
-To maintain pool, including proper chemical PH rate for the purpose of maintaining the facilities and complying with mandated health and requirements
-To assist lifeguards in maintaining swimming pool equipment for the purpose of ensuring the equipment is in proper working condition
-To report technical difficulties to the maintenance department
-To control inventory of towels
-To Control inventory of pool games (table tennis rackets, football etc)
-To Report any damage immediately to the supervisor or the Director of Recreation
-To support the ordering of pool supplies
-To ensure a high standard of personal appearance and hygiene as well as wear the correct uniform and name tag at all times
-To attend briefings, as required and contribute to all staff meetings, Departmental and Hotel trainings as scheduled and other related activities
-To interact with other departments to provide additional or specialized guest services
-To know and adhere strictly to Lost & Found procedures
-To report to the supervisor and/or Director of Recreation any sickness or unusual behaviour of guests
Is responsible for the pool information board set-up
Qualifications
Minimum of one-year experience in the same position in a 5 Luxury Hotel
Basic knowledge of detergents and pool cleaning methods
To apply for this job please visit careers.accor.com.