Job Position – Service Advisor
Company Name – TXM
Tenure : 3 – 5 Months
Visa Status : Own Visa
Salary: AED5,000.00 – AED6,000.00 per month
To receive customers, note down exactly the jobs required, provide estimate with job explanations, prepare job cards, follow up the jobs in the workshop, take approvals for additional repairs, inform any delays, deliver the vehicle and explain the invoice to customers.
Attend promptly and greet with a smile
Ask Question and record customer requests without delay
Collect accurate symptoms of complaints from the customer for quick resolutions at workshop.
Empathise and clarify customer requests.
Minimum Experience: 3 to 5 years overall experience with automobile dealership – Out of which a minimum 3 years in Service Dept. as a Service Advisor.
Minimum Qualifications and Knowledge: Diploma or Bachelor of Automobile /Mechanical Engineering .
Job-Specific Skills: Automotive dealer / distributor business processes, working knowledge of MS office, ERP skills, customer handling skills and good communication skills.
Behavioral Competencies : Customer service oriented, honest and responsible, cultural sensitive and Team work.
Email : CVS@txm.ae
To apply for this job email your details to CVS@txm.ae