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Service Agents

  • by
  • Full Time
  • Dubai

Paramount Hotel

Service Agents Jobs in Dubai

 

About the job

We all imagine that our lives are movies, constantly surprising us in every way. Well, at least the creative souls do.

Are you one of those creative minds? A character, a storyteller? Do you want to be part of a globally recognized brand that has been entertaining for over 100 years?

Join the cast of Paramount Hotel Dubai as a Service Agent and start scripting your own story at Paramount.

Job Description

  • Serve and clear food and beverage items in an unobtrusive and professional manner
  • Carry trays and set up trolleys with linen, china, glass and silver
  • Provides hands-on support, direction and assistance to casts on all areas of their assigned duties ensuring highest levels of service and courtesy are provided to guests
  • Ensures that effective link is maintained between kitchen and service areas
  • Handle guest complaints according to policy
  • Ensuring the outlet set up is according to set standard
  • Performs opening and closing duties as when required ensuring that the outlet will be ready for the business opening
  • To anticipate, in advance, all materials and supplies and assure their availability
  • To control usage of all food and beverage items and appropriate usage of equipment, tools and service equipment
  • To understand all food and beverage items offered, including ingredients, methods of preparation and proper service
  • To promote good public relations and handle complaints or concerns of guests
  • To work in co-operation with the Chefs
  • To maintain inventories and par stocks
  • To provide lateral service within the hotel whenever needed
  • Ensure closing of the restaurant is carried out as per the standard checklist provided and no pending tasks

Qualifications

 

Essential:

  • High school Diploma.
  • Previous 5* hotel experience in the restaurant

Desirable:

  • Hotel School Degree or diploma or equivalent
  • Up-selling skills training, HACCP
  • WSET level 1 or equivalent
  • Russian or Arabic Speaker

Other General Skills

  • Fluent in spoken and written English
  • Knowledge of Micros system
  • Intermediate level – Microsoft Office applications- particularly Excel and Power Point

 

 

 

To apply for this job please visit www.linkedin.com.