Website Halian
Job Details
Job Position – Service Desk Agent
Company Name – Halian
Arabic Speaker
Location: Dubai
Immediate joiners preferred (Must already based in UAE)
To provide L1 support, handle initial technical investigations, and deliver first-call resolution for service requests and incidents.
Qualifications:
-BSc. in IT or related field
-3+ years of relevant IT experience
-Knowledge of networks, MS Office products, and Microsoft Windows
-Experience with ITSM tools (Remedy, ManageEngine, ServiceDesk, Ivanti)
-Service oriented, open, and good with analytical skills
Only qualified candidates will be contacted.
Email : Jean.Florendo@Halian.com
To apply for this job email your details to Jean.Florendo@Halian.com