Sr. Customer Service Representative

Profiling Team

Location: Ajman

Salary: AED6500

Qualifications:

– Education: Bachelor’s Degree in a related field
– Experience: Minimum 5 years of relevant experience in back-office operations, profiling, or data processing.
– Proficiency in CRM systems (preferably BCRM).

Key Responsibilities:– Collaborate with cross-functional teams to understand profiling needs and objectives.
– Ensure data accuracy and integrity throughout the profiling process.
– Maintain confidentiality and adhere to data protection regulations.
– Implement checks to verify data quality at each stage of the profiling process.
– Establish and follow standardized protocols for data entry and processing.
– Schedule periodic reviews of processes to ensure adherence to standards.Email : kattrina@quesscorpme.com