Website Almana Group
Job Details
Job Position – Warranty Administrator
Company Name – Almana Group
Looking for a dedicated and detail-oriented Warranty Administrator to manage and process warranty and recall claims efficiently, ensuring compliance with manufacturer standards and maintaining high levels of customer satisfaction.
Key Responsibilities:
• Manage the Warranty and Recall process to ensure timely claim submission, approval, and reimbursement.
• Ensure all repair jobs are completed in line with approved warranty terms and conditions.
• Process extended warranty and goodwill warranty claims accurately and efficiently.
• Prepare and submit monthly warranty performance reports to management.
• Work closely with service, parts, and technical teams to ensure seamless warranty operations.
• Help maintain excellent customer satisfaction in all warranty-related activities.
Qualifications & Requirements:
• Engineering Graduate (Automotive or Mechanical preferred).
• Minimum 5 years of relevant experience in the automobile industry.
• Dealer-standard training or certifications preferred.
• Strong technical knowledge of automotive systems and warranty processes.
• Excellent communication skills in English (written and verbal).
• Strong interpersonal and teamwork skills.
• Exceptional attention to detail and accuracy in documentation.
Email: careers.ag@almanagroup.com
To apply for this job email your details to careers.ag@almanagroup.com