Website AGMC
Job Details
Job Position – Warranty Administrator
Company Name – AGMC
Who plays a vital role in managing and processing warranty claims meticulously. The focus is on ensuring the seamless handling of warranty claim documentation, following BMW’s guidelines, and collaborating effectively with service teams to ensure timely repairs and customer satisfaction.
Key Responsibilities:
– Documenting and completing all warranty-related paperwork, including service records, parts information, and labor details.
– Collaborating with the Service Team to verify vehicle warranty statuses and oversee warranty-covered repairs.
– Ensuring strict adherence to BMW’s warranty guidelines and audit prerequisites for all claims.
– Timely preparation, submission, and reconciliation of warranty claims through the appropriate channels for all branches.
– Ensuring all necessary warranty documents are attached to job cards before claim initiation.
– Managing Extended Warranty requests to third parties and ensuring approval follow-ups.
– Coordinating with other NSCs for vehicle manufacturer warranty and sale date details.
– Maintaining organized warranty files with essential documents.
– Generating claim reports for review by the Warranty Manager.
– Upholding policies, procedures, ISO standards, Health & Safety regulations, ethical codes, and organizational values.
By diligently executing these duties, I contribute to the efficient operation of warranty claim processes, maintaining BMW’s high standards, and ensuring customer satisfaction and operational excellence.
Email : mohammed.sameer@agmc.ae
To apply for this job email your details to mohammed.sameer@agmc.ae