Website BYD Mannai
Job Details
Job Position – Warranty Officer – Automotive (BYD)
Company Name – BYD Mannai Qatar
Location – Qatar
Join the Team at BYD Dealership in Qatar! Looking for a detail-oriented and experienced Warranty Officer to join this automotive team. This role is critical in managing warranty processes, ensuring compliance with manufacturer standards, and delivering excellent support to both internal teams and customers.
Key Responsibilities:
– Process and manage warranty claims in line with manufacturer (BYD) policies and procedures
– Verify warranty eligibility, documentation, and supporting evidence before submission
– Coordinate with service advisors, technicians, and parts departments for accurate claim processing
– Liaise with the manufacturer for claim approvals, rejections, and clarifications
– Monitor and track warranty claim status to ensure timely submission and reimbursement
– Maintain proper records and documentation for audit and compliance purposes
– Analyze warranty trends and highlight recurring issues to management
– Ensure adherence to internal controls and dealership standards
Requirements:
– Minimum 3–5 years of experience in automotive warranty administration
– Experience with automotive dealerships (preferably EV or modern automotive brands)
– Strong understanding of warranty systems, policies, and claim procedures
– Excellent attention to detail and organizational skills
– Good communication and coordination abilities
– Proficiency in MS Office and dealership management systems
Preferred:
– Experience working with electric vehicles (EVs) or OEM warranty systems
– Previous exposure to BYD or similar global automotive brands
Email: recruitment@mannai.com.qa
To apply for this job email your details to recruitment@mannai.com.qa