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Avaya Technology Engineer

  • by
  • Full Time
  • Dubai
  • 200 - 20000 USD / Year
  • Salary: 200 - 20000

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Avaya Technology Engineer Jobs in Dubai

 

Hiring Avaya Technology Engineer

Location: Dubai

Avaya CM and IP Telephony

·        Avaya Communication Manager 6.x , 7.x , 8.x
·        Avaya Server S87XX, S85XX, S8300
·        Avaya Media Gateways G700, G450, G650,G350 , G430
·        Avaya gateway architecture including the components like Medpro, CLAN, IPSI etc.
·        Strong knowledge of IP Phones 46XXX, 96XXX, IP Phones boot-up process, Boot-strap, DHCP, PoE
·        VOIP protocols SIP, H.323, MGCP, H.248, TSAPI, DMCC etc.
·        Strong troubleshooting skill and deep knowledge of the Voice protocols.
·        IPC Unigy Call Manager, IPC Turret Phones.
·        Trunking ISDN, CO, SIP, QSIG, TIE etc.
·        Avaya Voice Mail solution (Modular Messaging)
·        Avaya SIP, SES, SBC.
·        Avaya Session and System Manager
·        Handling CDR and related integration.
·        Handle day-to-day operation, Run Service Improvement Plan to streamline to open and ongoing issues.
·        Provide RCA for major and business impacting issues including logs analysis, Trace analysis, MST, Sniffer, OS/Hardware troubleshooting.
·        Interact with Vendor for Major issues and work collectively to provide RCA.

Main Tasks
·    Ensure the stability and availability of the Telecoms services and applications
·    Handle level 1 , 2 & 3 support
·    Ensure the execution of the technical solutions with the internal and external stakeholders and SMEs
·    Taking the quality, capacity availability and security into consideration while performing the day to day operation or executing changes.
·    Ensure a smooth transition of the solution architecture into the production environment
·    Ensure adhering to the Bank’s information security policy and procedures
·    Ensure adhering to the Group IT standards, policy and procedures
·    Monitor the Telecom infrastructure, services and applications while proposing proactive actions
·    Carry on the periodical maintenance (Operational & Security) on the Telecom infrastructure, services and applications

Email :  karthigat@innovationuae.com

 

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To apply for this job email your details to karthigat@innovationuae.com