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Home » Bellman


  • Full Time
  • Makkah
  • 1500 - 20000 USD / Year
  • Salary: 1500 - 20000

Website Time Hotels

Job Details

Job Position – Bellman

Company Name – Time Hotels

• Receives guests in a professional and friendly manner, satisfying guest expectations from arrival through to departure.

• Maintains effective communication with all related departments to ensure smooth service delivery.

• Maintains an up to date knowledge of the hotel and local services supplying information and responding to guest queries.

• Maintains awareness of guest profile through Shiji guest profile system.

• Ensures that the guest luggage is carried from arrival point to room and from room to departure point on check out.

• Deals promptly, efficiently and pleasantly with incoming calls.

• Handles all messages, mail and packages for guests and staff ensuring they are delivered at the appropriate time in a professional manner.

• Delivers guest messages and other deliveries immediately without delay in a professional manner.

• Checks regularly the Concierge e-mail and replies to internal and external inquiries.

• Maintains the daily function board and Shiji notice board.
• Suggestively sells Hotel promotion, outlets and facilities at all times.

• Regularly checks the lobby area, ensuring it is clean and tidy.

• Ensures Concierge desk and store room is clean tidy and well organized.

• Establishes, promotes and maintains good public relations while meeting or exceeding guest expectations.

• Maintains regular and effective liaison between other departments with particular emphasis on Front Office.

• Cooperates in the performance of any reasonable task requested by company manager, executives or guests.

• Maintains an awareness of the car park and front entrance at all times.

Only shortlisted candidates will be contacted.

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