Website Al Fuad Exchange
Job Details
Job Position – Branch in Charge
Company Name – Al Fuad Exchange
Requirements:
-Bachelor’s degree in a related field
-The candidate must have above 4 to 5 years of experience in managing branch operations, people management and business development.
-Excellent communication skills are imperative.
-Computer, software knowledge
-Exchange house experience in the UAE is a must.
Responsibilities:
-Accountable for all employee conduct and the essential training to ensure the utmost quality of customer service in the branch with clients.
-Responsible for addressing the requirements of current and prospective clients.
-Responsible for managing cash flow, ensuring available liquidity, and facilitating transfers between branch, head office, or banks.
-Authorize modifications/refund applications for transactions.
-Compile the necessary monthly report for management, verifying that all submitted reports are correct. Additionally, accountable for incident documentation and maintaining records in accordance with internal policy.
-Adhere to AML protocols and company policies.
-Tasked with managing and reporting fraudulent money.
-Accountable for managing and overseeing BCP within the branch.
-Hear customer feedback and act in accordance with company guidelines. Justifying actions based on the situation is valued, but being rude or confrontational with clients will not be tolerated.
-Deliver high-quality, sufficient services to every customer while addressing all their issues, focusing on any clients requiring help in the exchange area.
Email : cv@alfuadexchange.com with the subject line: Application for Branch In Charge.
To apply for this job email your details to cv@alfuadexchange.com