Client Services Assistant

Client Services Assistant Jobs in Dubai

Client Services Assistant

The selected candidate will primarily report to the head of department assisting the Client Services, Account Manager, in their daily operations duty.

Your main responsibilities will be:

– Keeping track of document rotations between clients and internal departments.
– Ensuring all departments submit all required documentation to client services on time and within set timeframes.
– Keeping departments up to date on pending, upcoming and current project bid submissions.
– Making project briefs and sending them out to all relevant departments.
– Updating the CRM and tracking bid submission deadlines.
– Ensuring that you complete & implement the department’s workflow which should include your own development objectives.
– Overseeing the project dashboard to keep all information up to date.
– Ensuring back-end processes are all running effectively and efficiently.
– Highlighting critical deadlines to ensure bids aren’t delayed.
– Assisting in creating quotes.
– Managing internal communication to ensure confirmed events are adequately staffed and resourced.
– Identifying bottlenecks on live projects and suggesting corrective actions.

To have an advantage, you must demonstrate the following skills:

– Exceptional written and oral communication skills (English is a necessity and Arabic is a plus)
– Ability to work under pressure and tight deadlines.
– Good organizational and time management skills.
– Ability to research, digest, analyze and present material clearly and concisely.
– Excellent interpersonal skills.
– Attention to detail and a high level of accuracy.
– Flexibility and adaptability to juggle a range of different tasks and to work extra hours to meet deadlines.

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