Customer Service

Relevant Experience – 2 to 3 years in UAE

Handle customer inquiries and complaints in a professional and timely manner
Provide accurate and timely information about products and services
Identify customer needs and find solutions to customer issues
Maintain customer database and records
Follow up with customers to ensure their satisfaction
Respond to customer inquiries via phone and email
Track customer complaints and provide feedback to management
Proactively suggest new products and services that could benefit customers
Provide excellent customer service in person and via telephone

Email : hr.dxb@timeglobalshipping.com