Customer Service Executive

Job Details

Job Position – Customer Service Executive

Company Name – ATS World

Yrs. of experience needed in freight forwarding in UAE : 3-5 years
Education & Skillset : Bachelor’s degree , Good command in English (verbal and written) , Experienced in Microsoft Office
Location : Head Office , Jafza

SKILLS:
Problem solving
Can work under pressure
Flexibility in timings
Good communication skills (verbal and written)
Organizational skills
Hands on experience in this field (role)
Cordination skills
Leadership
Fast learner

BELOW ARE SOME OF THE JOB RESPONSIBILITIES

Key Responsibilities:
Manage key client accounts for exports & door delivery shipments.
Collaborate with team members and customers to ensure seamless operations.
Provide support to the field sales team and address customer concerns proactively.
Act as a focal point for customers, documentation, and operations teams.
Additional Tasks:
Coordinate with carriers for bookings and obtain necessary documentation.
Monitor bookings, resolve disputes, and handle after-sales support.
Facilitate cash requisitions and VAT-related processes.
Arrange insurance and seal/stationary requirements

Email : admin3@atsworld.co

Tagged as: Jobs In Dubai, Jobs In UAE, Linkedin Jobs