Website Jumbo
Job Details
Job Position – Customer Service Representatives
Company Name – Jumbo
Location – Dubai, UAE
Reports to: Store Manager
Are you passionate about customer experience and have DU or Etisalat retail experience? This is your chance to join one of the most reputed Organization in the UAE and grow your career in a dynamic, fast-paced environment!
What You’ll Do:
– Welcome & assist customers with products, services & orders
– Manage activations, upgrades, SIM swaps & account updates
– Troubleshoot & resolve billing/payment issues
– Provide accurate info on DU products, services & promotions
– Maintain CRM records & ensure excellent service delivery
– Meet KPIs for customer satisfaction & service quality
What We’re Looking For:
– 1–3 years of DU/Etisalat retail experience
– Excellent communication & problem-solving skills
– Customer-first mindset & empathy
– Goal-oriented, sales-driven & tech-savvy
Email: Glenda.Manguerra@jumbo.ae
Subject line: “Customer Service Representative – Dubai”
To apply for this job email your details to Glenda.Manguerra@jumbo.ae