Falcon Wealth Investment
Sales Associate Jobs in Dubai
About the job
As the public face of the company the sales associate is responsible for dealing with any and all customer questions about the products and services the company offers. A sales associate is expected to be continuously updating their knowledge of the company products, services, and policies.
Complaint handling is a critical part of this position. Turning a frustrated customer into a happy customer, while adhering to company policies, requires a combination of empathy and tact.
Sales Associate Responsibilities and Requirements:
- Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.
- Superior product knowledge.
- Introducing promotions and opportunities to customers.
- Cross-selling products to increase purchase amounts.
- Customer service focus
- Knowledge of customer and market dynamics and requirements
- Solid communication and interpersonal skills
- Ability to read, write and effectively communicate with customers, peers and management
- Telephone etiquette
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