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Customer Service Staff

  • Full Time
  • Dubai
  • 1500 - 20000 USD / Year
  • Salary: 1500 - 20000

Website Aster Hospital

Job Details

Job Position – Customer Service Staff

Company Name – Aster Hospital

Do you have a passion for helping others and a knack for providing exceptional customer service?
If you thrive in a fast-paced environment and are eager to contribute to a leading healthcare provider, we encourage you to apply:

In this role, you’ll be responsible for:
Welcoming and assisting patients, visitors, and families with a friendly and professional demeanor.
Answering phone calls and inquiries in a clear and efficient manner.
Scheduling appointments, registering patients, and verifying insurance information.
Providing clear and accurate information about hospital services, procedures, and facilities.
Assisting patients with wayfinding and ensuring a smooth hospital experience.
Maintaining accurate and up-to-date patient records (in adherence to privacy regulations).
Contributing to a positive and supportive work environment.

To be successful, you’ll need:
Excellent communication and interpersonal skills, with fluency in English a must.
A strong commitment to providing exceptional customer service.
The ability to work independently and as part of a team.
Excellent organizational and time management skills.
Proficiency in basic computer applications (e.g., MS Office).
A positive attitude and a passion for healthcare.
Aster Hospital offers a competitive compensation package, the opportunity to work in a dynamic environment, and the chance to make a real difference in people’s lives. If you’re ready to embark on a rewarding career in healthcare, we want to hear from you:

Email : astercedars.clinic@asterhospital.com (mentioning “Customer Service Staff” in the subject line).

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To apply for this job email your details to astercedars.clinic@asterhospital.com