Website First Box Delivery
Job Details
Job Position – Delivery Coordinator
Company Name – First Box Delivery
Location : Dubai, UAE | Immediate Joiner
Specifically for Talabat Platform
Apply only if you have relevant experience in the same industry.
Key Responsibilities:-
-Manage daily rider operations on the Talabat platform, ensuring smooth and efficient delivery performance while meeting productivity targets.
-Monitor and control Rider Late Login to ensure riders follow their assigned login schedules and minimize operational impact.
-Monitor and improve Rider Acceptance Rate, identify performance gaps, and take immediate corrective action.
-Control Rider Retention & Churn by actively following up with riders, addressing concerns, resolving operational issues, and reducing unnecessary rider attrition.
-Monitor key KPIs including Acceptance Rate, Late Login, OTP, Rider Utilization, and Attendance.
-Manage rider onboarding/offboarding, training, attendance, and shift/roster planning.
-Handle rider issues, escalations, and performance gaps through regular follow-ups and improvement plans.
-Coordinate fleet allocation and work closely with the Talabat and Operations teams to achieve daily performance targets.
-Prepare performance reports and take corrective action to reduce cancellations, delays, and operational losses.
-Ensure compliance with company policies, Talabat requirements, and safety standards.
Email : Hr@firstboxdelivery.com
To apply for this job email your details to Hr@firstboxdelivery.com