Home » Desktop Support Engineer

Desktop Support Engineer

  • Full Time
  • Abu Dhabi
  • Salary: AED 12,000

Website Spark

Desktop Support Engineer Jobs in Abu Dhabi

 

Hiring for Desktop Support Engineer (ARAB nationals) for
Government Entity in Abu Dhabi.

Note: We regret ONLY shortlisted candidates will be notified.

Position title: Desktop Support Engineer (IT Support Engineer)
No. of position: 1
Arabic nationals only
Salary: AED 12,000 per month
Benefits: visa, health insurance, air tickets for employee and dependents, End of service benefit, annual leave salary.
Work location: Abu Dhabi
Must have Engineering degree.
Experience level: minimum 5 years experience, preferably with Govt. entities.
Description:
·        Level 1 Network Support
·        Configure all Users Desktops to enable Network Sign on and Login into Domain and Map network resources. Change and upgrade Network Interface Cards as and when required by CLIENT
·        Reporting of all types’ quires, Problems, tracking, resolution, analysis, and training recommendations will be handed over to the IT department on Monthly basis
·        Assist in achieving high availability of all desktops systems at CLIENT
·        Simplify the handling of the maintenance process
·        Obtain and make available high quality reporting system
·        To provide Technical Resources for support requirements at CLIENT
·        To enhance response times for all internal support problems and provide a centralized Help Desk environment to assist computer users
·        To minimize downtime for all support related issues
·        To create a centralized repository of problems and user feedback
·        To audit pre-failure warranties, network issues, spares availability, etc… and report the same to management
·        To schedule and execute installations, hardware and standard software upgrades, license maintenance and upgrade request, software version maintenance, software deployment, back-up services, audit, reviews
·        CLIENT’s customized software support
·        Re-allocation & Configuration of computers and peripherals, Desktop , Printers, Scanners
·        Installation of the client side of applications & software
·        Antivirus software updates
·        Coordination with the approved vendors for maintenance
·        Helpdesk service: identification, isolation, tracking, reporting and resolution of end user hardware and software problems.
·        Desktop moves, adds, changes.
·        Desktop Operating System Support.
·        Desktop Application Software Support.

Email : hr@spark.ae

 

 

To apply for this job email your details to hr@spark.ae