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Desktop Support Engineer

  • by
  • Full Time
  • Abu Dhabi
  • 8K USD / Year
  • Salary: 8K

Website Emkraft

Desktop Support Engineer Jobs in Abu Dhabi


Hiring for a Desktop Support Engineer to provide technical assistance to clients. You will help install, upgrade and troubleshoot hardware and software systems.

Location: Abu Dhabi
Third Party Single Visa / 2 Years Contract / Medical
Salary: 8K
Experience 3-6 years

·  Address user tickets regarding hardware, software and networking
·  Walk customers through installing applications and computer peripherals
·   Ask targeted questions to diagnose problems
·   Guide users with simple, step-by-step instructions
·   Conduct remote troubleshooting
·    Test alternative pathways until you resolve an issue
·    Customize desktop applications to meet user needs
·    Record technical issues and solutions in logs
·    Direct unresolved issues to the next level of support personnel
·    Follow up with clients to ensure their systems are functional
·    Report customer feedback and potential product requests
·    Help create technical documentation and manuals.

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