Front Office Agent

Job Details

Job Position – Front Office Agent

Company Name – Danat Capital Suite Hotel Apartment

Location: Abu Dhabi

About Us:
Capital Suite Hotel Apartment is a luxury accommodation provider committed to delivering exceptional hospitality services to our guests.

Job Description:
We are seeking a dedicated Front Office Agent to join our team. The Front Office Agent will be responsible for handling guest check-ins and check-outs, managing reservations, responding to guest inquiries, and providing excellent customer service.

Key Responsibilities:
– Greet and check-in guests in a professional and friendly manner
– Handle guest enquiries and requests promptly
– Manage reservations and update room availability
– Ensure guest satisfaction by providing exceptional service
– Assist with billing and check-out processes

Requirements:
– Previous experience in a front office or customer service role preferred
– Excellent communication and interpersonal skills
– Knowledge of hotel booking systems and Microsoft Office applications
– Professional appearance and demeanour.
– Ability to work in a fast-paced environment and handle multiple tasks simultaneously

If you are passionate about hospitality and enjoy providing exceptional customer service, we invite you to join the team at Capital Suite Hotel Apartment. To apply, please send your resume and a cover letter.
Email: fomanager.capitalsuites@danathotels.com/ hr.capitalsuites@danathotels.com

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