Website RFM Global
Job Details
Job Position – Helpdesk & CAFM Coordinator
Company Name – RFM Global
Location: Abu Dhabi
Employment Type: Full-time
Hiring for a proactive and organized to join our team. The ideal candidate will be responsible for coordinating service requests, ensuring timely issue resolution, and providing excellent support to both clients and internal teams.
Key Responsibilities:
Receive, log, and track service requests through the CAFM/helpdesk system
Assign work orders to technicians and monitor progress
Coordinate preventive and corrective maintenance activities
Follow up on pending jobs and ensure timely completion
Update asset, maintenance, and service records in the CAFM system
Prepare daily, weekly, and monthly reports
Maintain proper documentation and filing of service records
Coordinate with clients, subcontractors, suppliers, and internal teams
Escalate critical issues to management when required
Monitor SLA/KPI compliance and service performance
Support mobilization and operational activities as required
assigning work orders, inspection, quotation submission and checking awaiting proposals in vendor cafe
Email : hr@rfmglobal.com or to my WhatsApp 0561161909.
To apply for this job email your details to hr@rfmglobal.com