Website Study World Education Holding Group
Job Details
Job Position – Information Technology & Network Support Engineer
Company Name – Study World Education Holding Group
For a energetic ,self-motivated and hardworking individual to join IT team.
- Design, implement, and maintain the organization’s local area network (LAN), wide area network (WAN), and wireless networks.
- Monitor network performance, identifying and addressing bottlenecks, connectivity issues, and security vulnerabilities.
- Configure and manage network security features, including firewalls, intrusion detection/prevention systems, and VPNs.
- Ensure network equipment is up to date with firmware and security patches
- Building, installing, configuring, analyzing, and troubleshooting Windows and Mac OS .
- Able to support all kinds of L1 support related with OS and Hardware of laptop and Desktop
- Maintenance, and upgrades of operating systems for server and workstation environments.
- Knowledge in the ITIL process for handling Asset management solutions.
- Deploy IT equipment and software as per IT standards
- Provide technical support to end users for all desktop/laptop issues related to hardware and software thereby providing effective desk-side support to users.
- Assist in maintaining documentation of infrastructure procedures, operation instructions, user manuals, quality assurance program & IT Standards, and policies for future reference and retrieval.
Qualifications Required :
- 3-5 years’ experience in IT Technical Support Including Network Engineering
- Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience).
- Proven experience in IT support, network administration, IP Phones and troubleshooting.
- Knowledge in network protocols, configurations, and technologies.
- Familiarity with server operating systems.
- Excellent communication and interpersonal skills.
- Ability to work independently, prioritize tasks, and manage time effectively.
A CV detailing your qualifications and employment history. A covering letter indicating your suitability for this post and supporting documents.
To Apply: Applications should be submitted to the IT Team via it@swehg.com with the subject title: IT NSE Application.
To apply for this job email your details to it@swehg.com