Information Technology Supervisor

As an IT Supervisor your role will include key responsibilities such as:

-Monitor the operation and security of all computer hardware and ensure that it is operating properly
-Serve as primary contact for all servicing of computers, printers, etc.
-Maintain a sufficient inventory of all office and computer supplies
-Maintain all hardware and software logs updated as per departmental working procedures
-Maintain the documentation of all hardware configuration and inventory
-Maintain the documentation of the telephone system configuration and all MPT lines
-Understand all the department working procedures and perform the related tasks as described
-Carry out the repairs and maintenance of all PCs, printers, telephones, interactive system, key lock system, etc.
– Maintain all users access request and authorizations (Win2000, E-mail, Opera, Micros, Novell)
-Respond to all users request and provide them with adequate support

Education, Qualifications & Experiences

You should have a degree within the information technology field and previous experiences in the same role along with a proven knowledge in the operation and maintenance of the equipment. A good command of English and the ability to fault, find and rectify subsystems are essentials.

Knowledge & Competencies

The ideal candidate will be self motivated with a hands-on and flexible approach and be able to adapt to unpredictable events. You are pro-active and reliable and will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies:

Understanding Hotel Operations
Effective Communication
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Teamwork

Adaptability
Customer Focus
Drive for Results