Website BluGrass Technologies
Table of Contents
Job Position – IT Admin
Company Name – BluGrass Technologies
Job Description
For Level 3
Remote
Key responsibilities of a Level 3 IT Admin may include:
• Managing, maintaining and troubleshooting servers, storage, and virtualization infrastructure
• Managing and resolving escalated technical issues from Level 1 and Level 2 support teams
• Identifying and resolving IT system performance issues, and recommending solutions to improve system performance
• Providing support for the implementation of new technologies and system upgrades
• Participating in the development and implementation of IT security policies and procedures
• Collaborating with other IT teams to resolve cross-functional technical issues
• Participating in IT projects and initiatives as needed
• Documenting and maintaining IT systems diagrams, procedures, and inventory
• Keeping up-to-date with new technologies and industry developments to ensure the best possible support
• On-call support rotation
An ideal candidate for this role would have:
• Strong communication and customer service skills
• 5+ years of experience in IT systems administration and support
• Strong troubleshooting and problem-solving skills
• Experience with Windows and/or Linux servers, and virtualization technologies such as VMware or Hyper-V
• Knowledge of storage technologies such as SAN, NAS, and backup solutions.
• Knowledge of IT security technologies such as firewalls, VPNs, and intrusion detection/prevention systems
• Familiarity with monitoring and management tools
• Experience with Cloud Services (AWS, Azure, GCP)
• Strong analytical and problem-solving skills
• MCSE, MCSA, VCP or any other relevant certifications are a plus
This role may require the ability to work in shifts and be available to support the IT infrastructure outside of regular business hours.
Email: eslam.bayumei@blugrass.com
Make finding a job faster and easier. Tell us what you’re looking for and our Technology will get to work for you.
Companies Latest Career Openings Here
Join Linkedin Page Here You Will Get Latest UAE Jobs.
Daily You Will Get Live UAE Jobs in Whatsapp Group Join Here.
To apply for this job email your details to eslam.bayumei@blugrass.com