Website KBC Technologies
IT Service Desk Jobs in Abu Dhabi
Hiring – IT Service Desk – Abu Dhabi
At least 24 months of telephone based I/S Help Desk or Service Desk experience within a large call center environment.
Able to demonstrate strong verbal customer service skills including their ability articulate words and talk to customers on both a personal as well as technical level.
Able to demonstrate their writing skills which will include their ability to take detailed notes, proper spelling, punctuation, grammar, etc.
Ability to understand and follow technical documentation
Use of remote Control/Remote Desktop applications such as Remote Assistance, TeamViewer, PCAnywhere, Go2MyPC, etc.
Using a call tracking or IT service management System.
Ability to maintain focus and handle multiple tasks or conversations at the same time
Tracking customer calls and recording detailed and accurate information in Service Desk issue tracking system in a timely manner.
Monitoring tickets entered into the Service Desk issue tracking system; following up with referral technician and contacting user after resolution for quality control purposes
Email : email@example.com
For More LiveuaeJobs Here
For More Careers Here Dubai Air Port Jobs Vacancies
For More Careers Here Dubai Metro Jobs
For More Accountant Jobs Here
For More Careers RTA Jobs Vacancies
- Join Our WhatsApp Group Liveuaejobs.com/Whatsappgroup Get More Live Updates Jobs in WhatsApp.
- Join Our Telegram Group Liveuaejobs.com/TelegramGroup Get More Live Updates Jobs in Telegram.
- Like Our Facebook Page Facebook/liveuaejobs.com Get More Live Updates Jobs in Facebook.
To apply for this job email your details to firstname.lastname@example.org