Website Gulf Indian High School
Table of Contents
Job Details
Job Position – IT Support
Company Name – Gulf Indian High School
Key Responsibilities:
Assessment & Exam Support:
- Manage and provide technical support for a wide range of online student assessments, including:
- CAT4
- NGRT-A, NGRT-B, NGRT-C
- IBT (International Benchmark Tests)
- LOGIQIDS
- PASS Surveys
- Coordinate with teachers and academic teams to ensure smooth scheduling and execution of digital tests.
Digital Tools & Platform Support:
- Provide full support for MS Teams and Office 365 applications used in teaching and learning.
- Assist with onboarding and troubleshooting of digital learning platforms for students and staff.
- Provide training and tech support during virtual classes and student tech-enabled activities.
ERP System Management:
- Manage student records, attendance, and academic data through school ERP systems such as DC Netra.
- Ensure data accuracy, user accessibility, and reporting functionality.
- Coordinate with administration to improve workflow through ERP integration.
Documentation & Coordination:
- Maintain logs of student data, digital assessment usage, and IT service tickets.
- Collaborate with academic coordinators and the IT department to align support with school academic calendars.
Qualifications & Requirements:
- School experience in UAE is mandatory
- Strong proficiency in School ERP Systems used in UAE, preferably DC Netra
- Expertise in MS Teams & Office 365
- Familiarity with Digital Learning Tools and Online Assessments like CAT4, NGRT-A/B/C, IBT, LOGIQIDS, and PASS Surveys
- Should be available to join immediately
Skills & Attributes:
- Strong analytical and technical troubleshooting skills
- Clear communication and ability to support non-technical users
- High level of accuracy and confidentiality in managing student data
- Ability to prioritize and work under pressure, especially during exams and inspections
- Collaborative and student-centered approach
Application Process:
Interested candidates should submit their application through the Career Page along with:
A detailed resume
Applications will be reviewed on a rolling basis until the position is filled.
To apply for this job please visit gihsdubai.com.