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IT Support Analyst

  • by
  • Full Time
  • Dubai
  • 1500 - 20000 USD / Year
  • Salary: 1500 - 20000

Website Mena Recruit

Job Details

Job Position – IT Support Analyst

Company Name – Mena Recruit

MENA Recruit Pty Ltd – Dubai

Requirements and Qualifications:

– Ability to work in-office, 5 days a week.
– Experience working on a busy and demanding Service Desk, ideally supporting a large international customer base within a legal practice.
– Proficiency in supporting Microsoft Windows and Office, particularly Outlook and Word.
– Good understanding of PC hardware and software setup and configuration.
– Knowledge of Document Management Systems, preferably iManage.
– Experience using Active Directory.
– Familiarity with a software deployment package like SCCM.
– Knowledge of legal-specific applications like InterAction, Intapp, is an advantage.
– Troubleshooting and support experience for telephone systems.
– Experience logging tickets in ITSM call logging software.

If you believe this role aligns with your skills and experience, contact us or submit your CV, resume, and covering letter to : rebecca@mena-recruit.com

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To apply for this job email your details to rebecca@mena-recruit.com