IT Support Specialist

Hiring a skilled and proactive to join our team. You will be the first point of contact for technical assistance, ensuring smooth daily operations for all our IT systems, networks, and users.

Key Responsibilities

– Provide first-level technical support to staff via phone, email, or in person
– Diagnose and troubleshoot hardware, software, and network issues
– Install, configure, and maintain computers, printers, and other IT equipment
– Assist in setting up user accounts, passwords, and access rights
– Monitor system performance and perform regular maintenance
– Support IT projects and upgrades as required
– Document technical procedures and solutions for future reference

Qualifications:

– Diploma or Degree in Information Technology or related field
– Proven experience in IT support or helpdesk role
– Strong knowledge of Windows OS, MS Office, and basic networking
– Good problem-solving skills with a customer-focused attitude
– Ability to work independently and as part of a team

What We Offer:

Competitive salary and benefits
Opportunities for professional growth and training
Supportive and collaborative work environment