Website Al Benaa Real Estate Investment
Job Details
Job Position – IT Support Specialist
Company Name – Al Benaa Real Estate Investment
Responsibilities:
-Install, configure, update, review, diagnostics and assess the functionality and efficiency of software and computer systems
-Maintain and repair technological equipment.
-Create and maintain accounts for new and existing users and assist login problems.
-Troubleshoot and resolve software or hardware issues. Analyze logs to spot trends and potential issues.
-Install well-functioning LAN/WAN, WiFI, Access Points and other networks.
-Manage network components (servers, IPs, etc.).
-Create records of repairs and fixes.
-Provide technical support. Guide colleagues or clients thru the process to resolve technical problems in a timely manner using available resources within the company.
-Maintain procedures that provide technical support to the entire organization.
-Test, evaluate and research decisions about new technology for the business.
-Monitor security certificates and company compliance of requirements.
-Anticipate and report the cost of replacing or updating computer items.
-Interact with IT vendors, external suppliers and other contractual partners to ensure procurement and IT services are delivered in time.
-Ensure that technology and systems are well maintained to their maximum performance and availability.
-Implement security measures to protect company from external threats.
-Implement policy and procedures to guarantee data and assets availability, integrity and security as per the company standards and ensure business continuity
-Participate in company strategy implementation and work on required
-SKPI’s and SI’s as part of organization on going development.
Qualifications:
-Bachelor’s degree in Information Technology or related field (or equivalent work experience).
-Proven 2 to 3 years experience as an IT Specialist or similar role.
-Strong knowledge of hardware, software, and networking technologies.
Prospective candidates are invited to submit their profiles to careers@albenaa.ae and are kindly requested to specify the position in the subject line when applying.
To apply for this job email your details to careers@albenaa.ae