Website BPO
Job Details
Job Position – L1- IT Support Engineer
Company Name – BPO
English & Arabic Speaker.
Job Location: Al Ain
Job responsibilities :
– End user support onsite or remote.
– Excellent knowledge on MS Windows 7, 8, 8.1, 10 & 11 operating system. – – Installation & troubleshooting or MS Office products.
– Strong troubleshooting knowledge of Outlook & O365 suites, O365 Management Portal.
– Hands on troubleshooting knowledge of LAN/WAN issues.
– Ability to install/configure & troubleshoot various types of printers.
– Ability to configure email accounts on PC & Mobile devices. Handle Avaya PABX & phones.
– Hands on knowledge of handling & troubleshooting POS machines.
– Ability to manage & troubleshoot CCTV, DVR & Time Attendance Machine.
– Ability to adapt & learn basic administration of MS Dynamics or any other ERP.
– Hands-on working knowledge on Windows Server 2008, 2012, 2016, 2019, AD, DNS, Group Policy Management Console.
– Hands-on working Knowledge on active directory, DNS / DHCP record updates.
– Knowledge on backup systems.
– Knowledge of Video Conferencing Systems and Interactive Smart Screens.
– Knowledge to handle Bio Metric System and Application.
– Demonstrate proactive approach. Identify and suggest possible improvements on procedures.
– Excellent attitude towards user support, possess strong communication skills.
– Ability to work with senior management & work with multiple sites.
– Submit IT or any necessary reports, Assets Inventory Reports as & when needed.
Job requirement:
– Candidate MUST have prior experience working in Medical Industry.
– Minimum 4 years of experience in IT field.
– Bilingual – English & Arabic speaker.
– Candidate should be ready to join immediately.
– Candidate should be willing to relocate to al Ain for the job.
Email : Jobs@ibtevolve.com
To apply for this job email your details to Jobs@ibtevolve.com