Website IBT
L1 Support/Site Engineer Jobs in UAE
Hiring L1 Support/Site Engineer
Job Description:
Site/Desktop support Engineer is Considered Single point of contact & First Layer of support for business users (HW & Application) assigned to certain division / sites, where request should be fulfilled as per agreed SLA.
Responsible on Assigned Division IT Assets
Ensure incident & Service request have comprehensive information
Ensure All Activity are recorded in Service Desk (Worklog in Task)
Installation, Configuration & Upgradation of operating systems and software
Installation, Maintenance & Troubleshooting of PC, Laptops, Tabs along with peripheral devices
Assist installing Network Equipment on new Site
Maintain & Secure Network Cabinet
Collect Initial Requirements properly and coordinate with all IT Staff Related to request and update user accordingly
Site Engineer are subject to move between sites frequently where Site Engineer have to use his own Transportation methods and Sites/Request Assignment is changeable based on Management Decision
Minimum Requirement:
• Graduate of Computer Engineering
• Minimum 2 years of relevant experience
• Good Communication skills
• Should own a driving license
• Good Computer skills (Troubleshooting, Data backup)
• Good Knowledge of office 365 products
Email : jobs@ibtevolve.com
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To apply for this job email your details to jobs@ibtevolve.com